IT/IS Support Technician

Join Masimo as an IT/IS Support Technician and play a pivotal role in maintaining our cutting-edge technology infrastructure. Based in the vibrant regions of Bali, you will provide essential technical support to ensure seamless operations across our offices in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.

As a member of our IT team, you will be at the forefront of troubleshooting and resolving technical issues, ensuring that our systems run smoothly and efficiently. You will work closely with our team to implement and maintain our IT infrastructure, including servers, networks, and workstations. This role offers a dynamic and challenging environment where you can leverage your technical expertise to support our business operations.

Masimo is a global leader in medical technology, and we are committed to delivering innovative solutions that improve patient care. By joining us, you will be part of a team that values continuous learning and professional growth. We offer a competitive salary, a comprehensive benefits package, and the opportunity to work in a beautiful and culturally rich environment.

📋 Tanggung Jawab Pekerjaan

• Provide Level 1 and Level 2 technical support to ensure the smooth operation of IT systems and infrastructure.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain servers, workstations, and network devices.
• Monitor system performance and proactively address any potential issues.
• Assist in the implementation of new IT systems and technologies.
• Document and maintain IT assets and configurations.
• Support end-users with software and hardware-related queries.
• Participate in IT projects and initiatives to improve system efficiency and security.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in IT support or a similar role.
• Proficiency in using ITIL frameworks and best practices.
• Strong knowledge of Windows and Linux operating systems.
• Experience with network protocols and devices, including routers, switches, and firewalls.
• Familiarity with virtualization technologies such as VMware or Hyper-V.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator Associate are a plus.
• Excellent problem-solving and communication skills, with the ability to work independently and as part of a team.

🛠️ Keahlian

Lowongan Terkait