Customer Retention Canvasser - Madiun

Astra Credit Companies is seeking a motivated Customer Retention Canvasser to join our team in Madiun, Jawa Timur. In this role, you will be responsible for direct selling, customer engagement, and data collection to enhance our customer retention strategies. You will promote our financial products and services to existing customers, ensuring they remain loyal and satisfied. This is an exciting opportunity to be part of a dynamic team in a growing company.

As a Customer Retention Canvasser, you will work closely with our sales team to identify and target high-value customers. You will conduct door-to-door visits, phone calls, and online interactions to understand customer needs and preferences. With your strong communication skills and ability to build rapport, you will be able to provide personalized solutions that meet these needs.

📋 Tanggung Jawab Pekerjaan

• Conduct door-to-door visits and phone calls to engage with existing customers.
• Collect and analyze customer data to identify patterns and trends.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Promote our financial products and services to existing customers.
• Provide personalized solutions to meet customer needs and preferences.
• Collaborate with the sales team to identify and target high-value customers.
• Maintain accurate records of customer interactions and data collected.
• Report on customer engagement activities and results to the management team.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• Ability to build rapport and establish trust with customers.
• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with CRM software such as Salesforce or HubSpot.
• Valid driver's license and reliable transportation.
• Ability to work independently and as part of a team.
• Proactive and results-oriented mindset.

🛠️ Keahlian

Lowongan Terkait