Senior Executive/Executive/Executive Assistant (Non-Motor Claims)

MS First Capital Insurance Limited · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 80000000 - 120000000
MS First Capital Insurance Limited is seeking a talented and experienced Senior Executive/Executive/Executive Assistant to join our Non-Motor Claims team. In this role, you will be responsible for managing and resolving non-motor insurance claims efficiently and effectively. If you have a passion for insurance and a commitment to customer service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and resolve non-motor insurance claims from inception to completion.,Coordinate with internal departments and external vendors to ensure smooth claim processing.,Maintain accurate and up-to-date records of all claims.,Provide excellent customer service to policyholders and claimants.,Ensure compliance with insurance regulations and company policies.,Identify and implement process improvements to enhance efficiency and effectiveness.,Prepare and present regular reports on claim status and performance metrics.,Handle escalations and complex claims cases as required.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Insurance, or a related field.,Minimum 5 years of experience in insurance claims processing or a related role.,Strong knowledge of insurance products and claim handling procedures.,Excellent communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with insurance software and systems.,Ability to work under pressure and meet tight deadlines.,Strong problem-solving and analytical skills.

🛠️ Keahlian

Claims processingCustomer serviceInsurance regulationsProcess improvementReporting and analyticsMultilingual communication
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